Connecting retail systems across 18 markets
Coordinating Oracle Retail Xstore with ERP, payments, loyalty, stock and finance so each market could prepare for the change.
Alshaya Group18 markets
Home / Business analysis & requirements
Battlehill ProjectsBusiness analysis & requirements
Good delivery starts with understanding what your business and customers need. Our business analysts work with your teams to clarify the problem, improve processes and turn requirements into something suppliers can build and users can test.
When to bring us in
Teams interpret the requirement differently, important process decisions remain unresolved or acceptance is unclear. We work with the people who do and own the work to define the future process, prioritise requirements and make the expected result testable.
How we help
- Understand stakeholders, business needs and current processes
- Define future processes, requirements and prioritisation
- Map dependencies, data needs and integration considerations
- Maintain traceability from business need to UAT and acceptance
What you can expect
Your delivery team receives a clear, testable account of the change: process models, prioritised requirements, business rules and acceptance scenarios linked to the original need.
Current-state and future-state process views
Prioritised requirements and acceptance criteria
Traceability and requirements-change controls
Business validation and UAT support
Decisions we help you make
- Which business problem must the change solve, and which requirements are essential?
- Where must processes, controls or responsibilities change alongside the technology?
- What business scenarios will demonstrate that the requirement has been met?
How we work with your team
Understand how the work really happens
We talk to process owners and users, map the current way of working and identify the pain points. Business rules, customer needs and operational constraints shape the proposed change.
Make the requirements clear
We define and prioritise requirements, future processes and acceptance criteria. Data, reporting, integrations and service needs are included so important requirements do not emerge only when testing starts.
Stay connected through delivery
We support design decisions, clarify requirements and assess proposed changes with the delivery team. Business test scenarios remain linked to the original need, helping your users judge whether the solution does the job.
Getting started
We establish the business problem, affected processes and users, and the decision the analysis must inform. Interviews, workshops and observation are used to understand how the work happens today.
Requirements are prioritised with business owners and linked to future processes, data, integrations, reporting and acceptance criteria. Assumptions and unresolved business rules remain visible for decision.
Related delivery experience
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Read the full case studyHow we assess progress
We agree the measures at the start of the engagement and review them with the responsible business and delivery owners.
- Agreement on the business problem, process boundaries and accountable owners.
- Requirements supported by clear acceptance criteria and priorities.
- Unresolved rules, data questions and dependencies brought to a decision.
- Business test scenarios traceable to the approved requirements.
Handover and ongoing ownership
Process owners and delivery teams receive the agreed models, requirements decisions and change history. Open questions remain assigned to named owners.
The expertise behind the work
Business analysts, process analysts, product owners and test specialists. We match the experience and responsibilities to your assignment and confirm availability before you commit.
Choose the support you need
Bring in a business analyst for discovery, a defined process or system change, or requirements support through implementation and acceptance.