Recovering a complex retail rollout at Currys
Bringing store technology, payments and suppliers into one delivery plan across a 722-location retail estate.
Currys722 locations
Home / Project governance & assurance
Battlehill ProjectsProject governance & assurance
You need to know whether a programme is on track, what could change the outcome and which decisions need your attention. We bring clarity to project governance so sponsors can act with confidence and teams can keep moving.
When to bring us in
Decisions are repeatedly deferred, responsibilities overlap or sponsors receive different versions of the delivery position. We clarify decision rights, acceptance responsibilities and escalation routes, then connect governance meetings to the evidence and choices that matter.
How we help
- Define decision rights, escalation paths and RACI
- Establish lifecycle gates and required evidence
- Align RAID, change control and acceptance to the delivery plan
- Review the quality and consistency of programme reporting
What you can expect
Governance material is designed around decisions: the issue, business consequence, options, recommendation, accountable owner and latest useful decision date.
Governance framework and decision calendar
Gate criteria and evidence requirements
RAID, change and decision-control model
Assurance findings and improvement actions
Decisions we help you make
- Who can approve scope, cost and milestone changes, and within which limits?
- What evidence is required before a project passes its next delivery gate?
- Which exceptions must be escalated, to whom and by when?
How we work with your team
Put decisions with the right people
We clarify what the sponsor, steering group, programme team and suppliers can approve. Teams know where to take a decision, what information is needed and when an issue needs senior attention.
Focus reviews on delivery
We connect project reviews to real commitments: funding, design, testing, release and handover. Risks, proposed changes and unresolved dependencies come with an owner, a recommendation and the consequences of delay.
Remove the friction
We review overdue decisions, repeated exceptions and meetings that generate reports without moving work forward. We simplify the arrangements where possible and strengthen the checks that protect your investment.
Getting started
We review the business case, approval routes, sponsor responsibilities, steering-group material and recent decisions. We ask where decisions stall, where authority is unclear and which commitments need stronger challenge.
Together, we define decision rights, escalation thresholds, change control and the evidence required at delivery gates. Existing corporate policies and investment controls remain part of the design.
Related delivery experience
CurrysTaking payments delivery from certification to live service
Connecting product, payment APIs, certification and rollout across an environment of more than 4,000 merchant locations.
MYPINPAD4,000+ merchant locations
How we assess progress
We agree the measures at the start of the engagement and review them with the responsible business and delivery owners.
- Decisions made by the appropriate owner within the agreed timescale.
- Exceptions and changes supported by an explicit business assessment.
- Delivery gates supported by evidence against agreed entry and exit criteria.
- Outstanding assurance actions owned and followed through.
Handover and ongoing ownership
Governance owners receive the decision framework, forum calendar, approval records and unresolved assurance actions. We explain the arrangements to the teams expected to use them.
The expertise behind the work
Governance specialists, PMO leads and delivery assurance leads. We match the experience and responsibilities to your assignment and confirm availability before you commit.
Choose the support you need
Engage us to review an existing governance model, establish controls for a new programme or provide independent delivery assurance.