Coordinating workplace change across 56 countries
Helping global and local teams coordinate a Microsoft 365 and Exchange transition, from country preparation to adoption and support.
Standard Chartered56 countries
Home / Technology & infrastructure delivery
Battlehill ProjectsTechnology & infrastructure delivery
From cloud and infrastructure upgrades to workplace and service-management change, we lead the delivery around your technical teams. Suppliers, business impacts, release windows and support all come together in one workable plan.
When to bring us in
A technology change crosses infrastructure, applications, security and service teams, each with different dependencies and release constraints. We coordinate delivery around the working service the business needs, including testing, change windows, transition and support.
How we help
- Define technical workstreams, owners and business dependencies
- Coordinate supplier plans, environments and change approvals
- Connect testing, release windows and operational readiness
- Plan service transition, support ownership and acceptance
What you can expect
The delivery baseline gives technical and business owners a shared view of dependencies, implementation readiness, release decisions and service handover.
Integrated technical delivery baseline
Supplier, environment and dependency controls
Release and transition readiness view
Operational ownership and handover plan
Decisions we help you make
- Which application, infrastructure, security and service dependencies govern the release?
- Are implementation, rollback and service-acceptance conditions agreed with the owners?
- Can the receiving team support the live service and manage the remaining technical actions?
How we work with your team
Understand the operating environment
We map the technical work, suppliers and services affected by the change. Access, environments, business constraints and release windows are built into the plan before delivery commitments are set.
Coordinate implementation
We connect technical milestones with testing, security approvals and supplier activity. Teams can see the dependencies and blockers that affect the release, while leaders get clear choices when commitments change.
Make the service supportable
We coordinate release and rollback plans, support preparation, documentation and acceptance. Operational owners understand their responsibilities and outstanding defects before the technical work is handed over.
Getting started
We map the systems and services affected by the change, their owners, the technical teams and the suppliers involved. Access, environments, security approvals, release windows and operational constraints are confirmed before the baseline is agreed.
Technical plans are connected to business impacts, testing, change approvals, communications and support. Release and rollback responsibilities are explicit across internal teams and suppliers.
Related delivery experience
Standard CharteredTaking payments delivery from certification to live service
Connecting product, payment APIs, certification and rollout across an environment of more than 4,000 merchant locations.
MYPINPAD4,000+ merchant locations
How we assess progress
We agree the measures at the start of the engagement and review them with the responsible business and delivery owners.
- Environments, access and supplier dependencies available when required.
- Technical and business test results supporting the proposed release.
- Security, change and operational approvals aligned with implementation windows.
- Documentation, support capability and rollback arrangements ready before deployment.
Handover and ongoing ownership
Service owners receive the agreed operational records, support routes, known issues and outstanding actions. Any continuing supplier obligations are handed over with clear ownership.
The expertise behind the work
Technical project managers, infrastructure leads, service-management and transition specialists. We match the experience and responsibilities to your assignment and confirm availability before you commit.
Choose the support you need
Engage a technology programme or project lead to coordinate cloud, infrastructure, workplace, service-management or enterprise-system delivery around your technical teams.